Be a Good Client

I feel like I am a pretty laid back hairstylist, however, there are still some unspoken (now spoken) rules that I have. Doesn't everyone?

1. Be timely. I have 30 minutes for a cut and style and if I lose my 30 minutes of lunch/only down time out of a 12 hour day because you were getting your latte, I will probably not be very happy.

2. Do not consistently "forget" your appointments. I am paid on a commission only pay rate. If you take a spot that someone else could have had and not show up, you just took a chunk out of my paycheck. We make courtesy reminder calls to remind you of your appointments. Please have the courtesy back to cancel if you know you can't make it.

3. PLEASE stay off of your cell phone. There is nothing more annoying than trying to foil around a client with her cell phone up to her ear. I don't care if you are playing a game or looking up photos of hair, but if you are yapping the whole, entire time it's rude to your stylist and everyone else trying to relax and rejuvenate. 

4. Let me know if something isn't right with your cut/color, instead of someone else. I LOVE it when my clients feel comfortable enough to tell me when they need something adjusted between appointments. It really doesn't hurt my feelings to use my lunch break for these sorts of things. Communication is key in any successful relationship!

5. I have many pictures of cuts and styles, but I love it when you bring your own ideas, too. After all, a picture is worth a thousand words!

6. My schedule is generally very busy, so please re-book ahead of time. I might not be able to just squeeze you in, so please don't expect me to if you don't want to schedule ahead of time.

7. Do not gossip to me about anyone else in town. I'm okay with venting about daily life because I love being that "go to" person, but I will not gossip so don't try it. You are with me to relax and get spoiled! :)

8. Understand that if I am running behind at all, it is probably because someone(s) else did not follow #1. I am sorry, but I still provide the service that you pay for even if you are late. Be patient with me on days that I am not right on time.

9. When I ask you to re-schedule, someone is deathly ill, I have a funeral to attend or it is something close in seriousness. Please understand. It doesn't happen often.

10. You probably have no idea how thankful I am for you and how much I love seeing your beautiful faces everyday. This is my job, but it is also my passion and I couldn't be where I am without YOU....my awesome guests!